Business Ops · Ready to deploy
A pipeline that updates itself.
Calls, WhatsApp and email logged automatically, so the pipeline is current without anyone maintaining it.
Sound familiar?
- “You bought a CRM and the team still runs the pipeline out of a spreadsheet.”
- “Leads arrive on WhatsApp, IVR and email and none of it reaches one place.”
- “You can't tell why deals were lost because nobody wrote it down.”
Modules
What's in the box.
Lead capture
Website, WhatsApp, IVR, portals and campaigns into a single queue.
Pipeline
Your stages, with rules governing what moves a deal forward.
Activity
Calls and messages logged automatically against the lead.
Automation
Follow-up sequences, reminders and escalation on inactivity.
Quotations
Generate, send and track proposals from inside the CRM.
Analytics
Conversion by source, rep performance and loss reasons.
Features
Everything included.
- Multi-channel lead capture
- WhatsApp Business integration
- IVR & call logging
- Automatic activity capture
- Lead scoring
- Round-robin assignment
- Territory management
- Follow-up automation
- Quotation builder
- Email templates & sequences
- Mobile field-sales app
- Duplicate detection
- Custom fields & stages
- Loss reason tracking
- Conversion analytics
- Role-based visibility
Integrates with
- WhatsApp Business API
- Exotel / Knowlarity IVR
- Gmail / Outlook
- Razorpay
- MagicBricks / 99acres
- Tally
- Zapier
Who it's for
Built for Sales teams of 5–200.
Sales Head
Forecast based on real activity rather than optimistic self-reporting.
Field Sales Rep
Update a deal in three taps between meetings, on a phone.
Telecaller
Every call logged and the next follow-up queued automatically.
Marketing
See which campaign and keyword produced each closed deal.
Pricing
Subscribe, or own it outright.
Monthly if you want to start small. A one-time licence if you'd rather own the source and stop paying.
Starter
₹899
/user/month
Small teams getting off spreadsheets
- Lead capture & pipeline
- Email integration
- Basic reports
- Mobile app
Professional
Popular₹1,799
/user/month
Teams that sell on phone and WhatsApp
- Everything in Starter
- WhatsApp Business API
- IVR & call logging
- Automation sequences
- Quotations
Enterprise
One-time licence
from ₹8,00,000
Own it, unlimited users
- Full source ownership
- Custom modules
- On-premise option
- Dedicated support
Prices exclude GST. Implementation and migration are quoted separately based on your data.
Implementation
Live in three weeks.
Setup & configuration
Week 1Your masters, branches, users and workflow rules configured to match how you already operate.Data migration
Week 1–2Existing records imported, validated and reconciled against your current reports before anyone relies on them.Training
Week 2Role-based sessions with written guides. Adoption fails more rollouts than software does.Parallel run & go-live
Week 3Both systems run side by side until the numbers agree, then you switch with a rollback available.Comparison
Sedwis CRM vs Zoho CRM.
Including where they win. A comparison we sweep is a comparison nobody believes.
| Criterion | Sedwis CRM | Zoho CRM |
|---|---|---|
| Cost at 50 users | Flat or one-time | Per user, rises yearly |
| WhatsApp integration | Native, included | Add-on or third party |
| Customisation depth | Source-level | Configuration only |
| Out-of-box breadth | Focused on sales | Broader — Zoho wins here |
| Setup time | 2–3 weeks | Same day |
Industries
Where it's used.
- Real EstateLead to site visit to booking, without a spreadsheet.
- EducationAdmissions to alumni, on one record.
- Finance & FintechKYC, lending and payments built to audit.
- HealthcareABDM-ready systems for hospitals, clinics and diagnostics.
- AutomotiveDealer, service and parts on a single platform.
- TravelGDS, payments and itineraries in one booking flow.
For a standard B2B motion, use them — they're good and cheaper to start. Sedwis CRM earns its place when per-user pricing becomes painful at scale, when you sell primarily on WhatsApp and phone, or when you need integration a SaaS product won't support.
Through the official WhatsApp Business API — conversations logged against the lead, template messages for outbound, and routing to the right rep. This is usually the single biggest adoption driver for Indian sales teams.
That depends on removing data entry rather than mandating it. When calls log themselves and WhatsApp threads attach automatically, the CRM stays current as a by-product of selling.
Yes — contacts, deals, history and attachments, with a reconciliation report so you can confirm nothing was lost.
Book a demo
See it with your data.
Thirty minutes, screen-shared, using a sample of your own records rather than a canned dataset.
If it isn't the right fit, we'll say so on the call.